Refund Policy

Unfortunately we do not offer returns for change of mind or if the garment does not fit you correctly. Refunds will not be provided if you fail to provide us with the incorrect shipping address or details.

Damages and issues :
If you believe that the garment you have received is in inadequate condition, please let us know within 2 hours of receiving your garment so we can try to amend this! Contact us via our Instagram page @occasion.rentals or simply email us at rental.occasions@gmail.com.

Exchanges :
If you have changed your mind about the garment that you have rented we allow exchanges for a different garment if the specific one is not being rented out already. Although if there is a price difference between the garments you are entitled to pay the difference to secure that garment.

Occasion Rentals xx